As the job implies, an Admissions Coordinator/Marketer fosters the relationship between patients and the
facilities providing their care. Admissions Coordinators establish patients’ eligibility for care, communicating with
families, and interacting with a wide range of staff members from case managers to families to physicians.

A. TECHNICAL:
 Establishes the patients eligibility for admission to the facility.
 Reviews patients’ medical records.
 Explains care options to patients and their families.
 Interacts with a variety of hospital staff.
 Coordinates with the facility staff to ensure that each patient has a smooth transition from
hospital/home to facility.
 Schedules & attends community events.
 Develops relationships in the community on behalf of the facility.
 Works with the company marketing team to bring awareness of the facility’s strengths and services.
 Trains new employees who serve as Clinical Liaisons.
 Builds relationships with contracted and non-contracted Managed Care companies on behalf of PHC.
 Researches expanding our managed care providers.
B. ADMINISTRATIVE:
 Meets with facility Quality Assurance team Quarterly.
 Makes facility rounds weekly to survey patients to ensure all the patients needs are met.
 Evaluates facility Customer Service quarterly and gives in-services as needed.
Works closely with PHC Contracts Manager to ensure highest quality of rates in the area.
 Attends facilities weekly Rehab Meetings and provides HMO with weekly updates on their patients.
C. CONSUMER SERVICE/GUEST RELATIONS:
 Presents professional image to consumers through dress, behavior, and speech.
 Adheres to Company standards for resolving consumer concerns.
 Adheres to all consumer and resident rights.
 Ensures that residents and families are welcomed and feel comfortable.
 Must demonstrate exceptional verbal and written communication skills.
 Experience in general office procedure including typing and computer skills necessary.
 Must be customer service oriented.
 Experience working in the healthcare industry.
D. QUALIFICATIONS:
 Practical experience in a clinical setting.
Must be able to work after hours and weekends when needed.

Licensed Vocational Nurse Credentials Preferred

CPR Certification Preferred

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